LINK AKC uses advanced GPS, Bluetooth, Wifi and cellular data to monitor and track your dog’s location.
During setup you create safe zones. Safe zones help LINK monitor if your dog is with someone or somewhere you trust. Safe zones are created via Bluetooth connections to registered smartphones and base stations.
When she’s in a safe zone, you’ll see “With you” or “Near base station” on your app, and the map location will be that of the smartphone or base.
Bluetooth vs. GPS:
Using Bluetooth vs. GPS helps conserve battery. Plus, if she’s in a safe zone you don’t really need to track with GPS!
If your dog leaves the Bluetooth safe zone range, her LINK uses cellular data and you’ll be notified that she’s “Away”.
Using GPS to track:
- Go to and stay on the location screen (that turns GPS on, leaving the screen turns it off).
- You should see a first location within 3-5 minutes.
- The screen communicates the last known information and continuously updates, so long as her LINK has connectivity (AT&T signal) and clear line of sight to the sky (commercial GPS cannot track indoors).
- Paw prints reflect her most recently known locations, so you can get an idea of where she may be headed.
- Lost Mode keeps GPS turned on if you leave the screen.
- Leaving the location screen (without Lost Mode enabled) turns GPS off.
Only use the GPS tracking when you really need to.
Keep your app running in the background and enable location permissions. Location tracking isn’t just for lost dogs, it can be used to know when and where the dog walker or kids take your dog out, for example.
Location Checklist for Optimal Location Tracking:
- Keep your app running in the background
- Keep permissions enabled
- Keep your phone’s Bluetooth on
- Keep the base station plugged in and placed in the center of the radius of the area your dog spends the most time in
- Charge your LINK every night
What cellular network does LINK use for connectivity?\
- LINK AKC uses the AT&T network for connectivity.
- Your LINK AKC service plan covers your LINK’s connectivity, you don’t need to worry about reaching out to AT&T on your own.
If you’re getting a lot of “aways” when your dog isn’t your base station may not be optimally placed or you may need a second base to increase the range of our home safe zone.
Taking too long to track?
- If it's been more than five minutes and you still don't see an updated location, the tracking unit is most likely unable to connect to the AT&T network and/or unable to find a GPS satellite.
- For connectivity the tracking unit needs to be able to connect to the AT&T network. (Think about how your own smart phone operates. If in a dead zone, it cannot make a call … but typically as long as you’re moving you get a signal again soon. )
Barriers to the tracking unit finding a GPS satellite:
- Being indoors, under a bridge, in a heavily wooded area, etc.
(Commercial GPS technology relies on the device being able to see a satellite in the sky.)
- Lost Mode keeps GPS tracking activated even if you leave the Location screen, that way you don’t have to wait for the initial GPS fix if you wanted to go back to the screen again soon.
- Turn off Lost Mode when GPS tracking is no longer needed, as GPS is battery-intensive.
Feature functionality in and out of safe zones:
- Feature functionality is limited in “Near base”, in order to conserve battery.
Some feature functionality is impacted in "Away" in order to prioritize location tracking (for example, you cannot adjust temperature alert preferences in "Away").
- LINK AKC uses advanced GPS, Bluetooth, Wifi and cellular data to monitor and track your dog’s location.