If in the first thirty days with LINK AKC you need to exchange your leather collar for a different size, through our Size Guarantee we will happily exchange it for a bigger or smaller size.
Puppy owners can have peace of mind with our Puppy Guarantee, and we will happily send you a larger collar size in the first year of you using LINK AKC on your puppy.
- It is just the leather collar that you are exchanging, since the smart components of the LINK AKC smart collar are one size.
- The collar carrier can glide onto any standard-sized one inch width collar, in case you have a favorite you like better than the Hask Brown leather collar.
In order to exchange via the Size Guarantee in your first 30 days with LINK AKC:
- Please contact Customer Service
- Ask to exchange the leather collar via the Size Guarantee
- Return the collar in its original working condition (undamaged)
- We’ll send you a new collar
In order to exchange for a bigger collar size via the Puppy Guarantee in your first year with LINK AKC:
- One benefit of your active LINK AKC service plan is the Puppy Guarantee
- Upsize your growing puppy’s collar anytime in the first year free of charge
- Contact Customer Service in order to process - we'll send you a bigger collar that better fits your sweet puppy!