You don't need to return your Link My Pet system to get a different size collar! If the collar you ordered doesn't fit or your puppy grew, we'd be happy to send you a different size. With our Size Guarantee we can replace any active Service Plan holder's collar, regardless of where you originally purchased.
Note:
- It's just the leather or nylon collar you are exchanging since the Link unit (the "smart" component of the smart collar) is one size and lightweight, so you can use the Link unit on your own collar while you wait for us to send you a different size).
- The collar carrier or sleeve can also glide onto any standard sized one-inch width collar.